{"id":13,"date":"2025-10-10T07:54:18","date_gmt":"2025-10-10T07:54:18","guid":{"rendered":"https:\/\/euvapen.com\/?page_id=13"},"modified":"2025-10-10T07:57:52","modified_gmt":"2025-10-10T07:57:52","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/euvapen.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Vue d'ensemble<\/h2>\n\n\n\n<p><strong>Retours et r\u00e9clamations<\/strong><\/p>\n\n\n\n<p>Nous comprenons qu'il peut arriver qu'un achat ne corresponde pas \u00e0 vos attentes, en particulier lors d'un achat en ligne. Nous sommes tous pass\u00e9s par l\u00e0 : la d\u00e9ception de recevoir un article qui ne correspond pas tout \u00e0 fait \u00e0 vos besoins. C'est pourquoi nous avons cr\u00e9\u00e9 une <strong>une politique de retour simple et conviviale<\/strong> pour garantir votre enti\u00e8re satisfaction \u00e0 chaque commande.<\/p>\n\n\n\n<p>Votre satisfaction est notre priorit\u00e9 absolue. BestPuffVape est fi\u00e8re d'\u00eatre l'une des rares entreprises de l'industrie de la vape \u00e0 offrir un service d'assistance \u00e0 la client\u00e8le. <strong>Politique de retour de 30 jours<\/strong> sur tous les <strong>produits non utilis\u00e9s<\/strong> \u00e0 partir de la date d'achat. Veuillez lire attentivement les d\u00e9tails ci-dessous.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Politique de retour de 100 jours<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vous avez <strong>30 jours<\/strong> \u00e0 compter de la date de r\u00e9ception de votre commande pour effectuer un retour.<\/li>\n\n\n\n<li><strong>Dans les 14 jours :<\/strong> Vous recevrez un <strong>Remboursement int\u00e9gral en esp\u00e8ces<\/strong>.<\/li>\n\n\n\n<li><strong>Du 15\u00e8me au 30\u00e8me jour :<\/strong> Vous recevrez un <strong>bon d'achat<\/strong> \u00e9gale \u00e0 la valeur du produit retourn\u00e9.<\/li>\n\n\n\n<li>Tous les articles retourn\u00e9s doivent \u00eatre <strong>inutilis\u00e9<\/strong>, <strong>non ouvert<\/strong>, et dans leur <strong>l'emballage d'origine<\/strong>.<\/li>\n\n\n\n<li>Pour les produits soumis \u00e0 la taxe d'accise, nous <strong>n'accepte pas les retours<\/strong> si les scell\u00e9s fiscaux ont \u00e9t\u00e9 rompus.<\/li>\n\n\n\n<li><strong>Produits utilis\u00e9s<\/strong> ou ceux qui disposent d'un <strong>date d'expiration courte<\/strong> sont <strong>non \u00e9ligible<\/strong> pour un retour apr\u00e8s 14 jours.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Ces conditions s'appliquent <strong>clients particuliers uniquement<\/strong>.<br>Si vous avez des questions ou si vous avez besoin d'aide pour effectuer votre retour, veuillez contacter notre <strong>l'\u00e9quipe du service client\u00e8le<\/strong>-Nous sommes l\u00e0 pour vous aider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Besoin d'aide ?<\/h2>\n\n\n\n<p>En cas de probl\u00e8me concernant votre commande - \u00e0 l'exception des jours f\u00e9ri\u00e9s et des cas de force majeure - notre <strong>une \u00e9quipe de service \u00e0 la client\u00e8le d\u00e9vou\u00e9e<\/strong> est toujours pr\u00eat \u00e0 vous aider. N'h\u00e9sitez pas \u00e0 nous contacter <strong>dans la p\u00e9riode de retour sp\u00e9cifi\u00e9e<\/strong> pour entamer la proc\u00e9dure de retour ou de remboursement. Nous nous engageons \u00e0 r\u00e9pondre rapidement \u00e0 vos pr\u00e9occupations et \u00e0 assurer votre s\u00e9curit\u00e9. <strong>satisfaction totale<\/strong> pour tout achat.<\/p>\n\n\n\n<p>Contactez-nous sur WhatsApp\uff08+86 18024174651\uff09pour toute question relative aux remboursements et aux retours.<\/p>","protected":false},"excerpt":{"rendered":"<p>Vue d'ensemble Retours et r\u00e9clamations Nous comprenons qu'il peut arriver qu'un achat ne corresponde pas \u00e0 vos attentes, en particulier lors d'un achat en ligne. Nous sommes tous pass\u00e9s par l\u00e0 : la d\u00e9ception de recevoir un article qui ne correspond pas tout \u00e0 fait \u00e0 vos besoins. C'est pourquoi nous avons cr\u00e9\u00e9 une politique de retour simple et conviviale afin de garantir votre enti\u00e8re satisfaction \u00e0 chaque commande. Votre satisfaction est [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - EuVapen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/euvapen.com\/fr\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:description\" content=\"Overview Returns &amp; Complaints We understand that sometimes a purchase may not meet your expectations \u2014 especially when shopping online. We\u2019ve all been there: the disappointment of receiving something that doesn\u2019t quite fit your needs. That\u2019s why we\u2019ve created a simple, customer-friendly return policy to ensure your complete satisfaction with every order. Your satisfaction is [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/euvapen.com\/fr\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"EuVapen\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-10T07:57:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/euvapen.com\/refund_returns\/\",\"url\":\"https:\/\/euvapen.com\/refund_returns\/\",\"name\":\"Refund and Returns Policy - EuVapen\",\"isPartOf\":{\"@id\":\"https:\/\/euvapen.com\/#website\"},\"datePublished\":\"2025-10-10T07:54:18+00:00\",\"dateModified\":\"2025-10-10T07:57:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/euvapen.com\/refund_returns\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/euvapen.com\/refund_returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/euvapen.com\/refund_returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/euvapen.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/euvapen.com\/#website\",\"url\":\"https:\/\/euvapen.com\/\",\"name\":\"bestpuffvape\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/euvapen.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/euvapen.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":[\"Organization\",\"Place\"],\"@id\":\"https:\/\/euvapen.com\/#organization\",\"name\":\"bestpuffvape\",\"alternateName\":\"bestpuffvape\",\"url\":\"https:\/\/euvapen.com\/\",\"logo\":{\"@id\":\"https:\/\/euvapen.com\/refund_returns\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\/\/euvapen.com\/refund_returns\/#local-main-organization-logo\"},\"telephone\":[],\"openingHoursSpecification\":[{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\",\"Sunday\"],\"opens\":\"00:00\",\"closes\":\"23:59\"}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/euvapen.com\/refund_returns\/#local-main-organization-logo\",\"url\":\"https:\/\/euvapen.com\/wp-content\/uploads\/2025\/10\/cropped-puffvape-logo.png\",\"contentUrl\":\"https:\/\/euvapen.com\/wp-content\/uploads\/2025\/10\/cropped-puffvape-logo.png\",\"width\":512,\"height\":512,\"caption\":\"bestpuffvape\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Refund and Returns Policy - EuVapen","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/euvapen.com\/fr\/refund_returns\/","og_locale":"fr_FR","og_type":"article","og_title":"Refund and Returns Policy","og_description":"Overview Returns &amp; Complaints We understand that sometimes a purchase may not meet your expectations \u2014 especially when shopping online. We\u2019ve all been there: the disappointment of receiving something that doesn\u2019t quite fit your needs. That\u2019s why we\u2019ve created a simple, customer-friendly return policy to ensure your complete satisfaction with every order. Your satisfaction is [&hellip;]","og_url":"https:\/\/euvapen.com\/fr\/refund_returns\/","og_site_name":"EuVapen","article_modified_time":"2025-10-10T07:57:52+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/euvapen.com\/refund_returns\/","url":"https:\/\/euvapen.com\/refund_returns\/","name":"Refund and Returns Policy - EuVapen","isPartOf":{"@id":"https:\/\/euvapen.com\/#website"},"datePublished":"2025-10-10T07:54:18+00:00","dateModified":"2025-10-10T07:57:52+00:00","breadcrumb":{"@id":"https:\/\/euvapen.com\/refund_returns\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/euvapen.com\/refund_returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/euvapen.com\/refund_returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/euvapen.com\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/euvapen.com\/#website","url":"https:\/\/euvapen.com\/","name":"bestpuffvape","description":"","publisher":{"@id":"https:\/\/euvapen.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/euvapen.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":["Organization","Place"],"@id":"https:\/\/euvapen.com\/#organization","name":"bestpuffvape","alternateName":"bestpuffvape","url":"https:\/\/euvapen.com\/","logo":{"@id":"https:\/\/euvapen.com\/refund_returns\/#local-main-organization-logo"},"image":{"@id":"https:\/\/euvapen.com\/refund_returns\/#local-main-organization-logo"},"telephone":[],"openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"opens":"00:00","closes":"23:59"}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/euvapen.com\/refund_returns\/#local-main-organization-logo","url":"https:\/\/euvapen.com\/wp-content\/uploads\/2025\/10\/cropped-puffvape-logo.png","contentUrl":"https:\/\/euvapen.com\/wp-content\/uploads\/2025\/10\/cropped-puffvape-logo.png","width":512,"height":512,"caption":"bestpuffvape"}]}},"_links":{"self":[{"href":"https:\/\/euvapen.com\/fr\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/euvapen.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/euvapen.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/euvapen.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/euvapen.com\/fr\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/euvapen.com\/fr\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/euvapen.com\/fr\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}