{"id":13,"date":"2025-10-10T07:54:18","date_gmt":"2025-10-10T07:54:18","guid":{"rendered":"https:\/\/euvapen.com\/?page_id=13"},"modified":"2025-10-10T07:57:52","modified_gmt":"2025-10-10T07:57:52","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/euvapen.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Vue d'ensemble<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Retours et r\u00e9clamations<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous comprenons qu'il peut arriver qu'un achat ne corresponde pas \u00e0 vos attentes, en particulier lors d'un achat en ligne. Nous sommes tous pass\u00e9s par l\u00e0 : la d\u00e9ception de recevoir un article qui ne correspond pas tout \u00e0 fait \u00e0 vos besoins. C'est pourquoi nous avons cr\u00e9\u00e9 une <strong>une politique de retour simple et conviviale<\/strong> pour garantir votre enti\u00e8re satisfaction \u00e0 chaque commande.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Votre satisfaction est notre priorit\u00e9 absolue. BestPuffVape est fi\u00e8re d'\u00eatre l'une des rares entreprises de l'industrie de la vape \u00e0 offrir un service d'assistance \u00e0 la client\u00e8le. <strong>Politique de retour de 30 jours<\/strong> sur tous les <strong>produits non utilis\u00e9s<\/strong> \u00e0 partir de la date d'achat. Veuillez lire attentivement les d\u00e9tails ci-dessous.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Politique de retour de 100 jours<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vous avez <strong>30 jours<\/strong> \u00e0 compter de la date de r\u00e9ception de votre commande pour effectuer un retour.<\/li>\n\n\n\n<li><strong>Dans les 14 jours :<\/strong> Vous recevrez un <strong>Remboursement int\u00e9gral en esp\u00e8ces<\/strong>.<\/li>\n\n\n\n<li><strong>Du 15\u00e8me au 30\u00e8me jour :<\/strong> Vous recevrez un <strong>bon d'achat<\/strong> \u00e9gale \u00e0 la valeur du produit retourn\u00e9.<\/li>\n\n\n\n<li>Tous les articles retourn\u00e9s doivent \u00eatre <strong>inutilis\u00e9<\/strong>, <strong>non ouvert<\/strong>, et dans leur <strong>l'emballage d'origine<\/strong>.<\/li>\n\n\n\n<li>Pour les produits soumis \u00e0 la taxe d'accise, nous <strong>n'accepte pas les retours<\/strong> si les scell\u00e9s fiscaux ont \u00e9t\u00e9 rompus.<\/li>\n\n\n\n<li><strong>Produits utilis\u00e9s<\/strong> ou ceux qui disposent d'un <strong>date d'expiration courte<\/strong> sont <strong>non \u00e9ligible<\/strong> pour un retour apr\u00e8s 14 jours.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Ces conditions s'appliquent <strong>clients particuliers uniquement<\/strong>.<br>Si vous avez des questions ou si vous avez besoin d'aide pour effectuer votre retour, veuillez contacter notre <strong>l'\u00e9quipe du service client\u00e8le<\/strong>-Nous sommes l\u00e0 pour vous aider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Besoin d'aide ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de probl\u00e8me concernant votre commande - \u00e0 l'exception des jours f\u00e9ri\u00e9s et des cas de force majeure - notre <strong>une \u00e9quipe de service \u00e0 la client\u00e8le d\u00e9vou\u00e9e<\/strong> est toujours pr\u00eat \u00e0 vous aider. N'h\u00e9sitez pas \u00e0 nous contacter <strong>dans la p\u00e9riode de retour sp\u00e9cifi\u00e9e<\/strong> pour entamer la proc\u00e9dure de retour ou de remboursement. Nous nous engageons \u00e0 r\u00e9pondre rapidement \u00e0 vos pr\u00e9occupations et \u00e0 assurer votre s\u00e9curit\u00e9. <strong>satisfaction totale<\/strong> pour tout achat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contactez-nous sur WhatsApp\uff08+86 18024174651\uff09pour toute question relative aux remboursements et aux retours.<\/p>","protected":false},"excerpt":{"rendered":"<p>Overview Returns &amp; Complaints We understand that sometimes a purchase may not meet your expectations \u2014 especially when shopping online. We\u2019ve all been there: the disappointment of receiving something that doesn\u2019t quite fit your needs. That\u2019s why we\u2019ve created a simple, customer-friendly return policy to ensure your complete satisfaction with every order. Your satisfaction is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - EuVapen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/euvapen.com\/fr\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:description\" content=\"Overview Returns &amp; Complaints We understand that sometimes a purchase may not meet your expectations \u2014 especially when shopping online. 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